News Update

Train compensation: Passengers should be reimbursed AUTOMATICALLY, MPs hear
COMPENSATION should be automatically paid into passengers' bank accounts when a train, plane or other mode of public transport is delayed, MPs have heard.
17:15, Tue, Nov 21, 2017 | UPDATED: 17:32, Tue, Nov 21, 2017

Conservative MP Huw Merriman told the Commons that the current route for passengers to claim compensation was "complex and cumbersome" and as a result millions were missing out.

The Bexhill and Battle MP, proposing his Automatic Travel Compensation Bill, said that it was time travel operators "gave something back".

He said: "My bill would ensure that passengers on trains, flights and other domestic transport systems automatically receive in their bank account the delay and repay compensation due to them without first having to work out their rights or apply for it.

"The mechanism for claiming refunds for delays and cancellations is complex and cumbersome as we found with Ryanair.