Multiple contact methods

Components

This proposal would affect the contact function and would allow a user to select a user from multiple different methods of contact for a seller. This would also involve the addition of multiple contact methods within a sellers user profile.

Proposal

I propose adding the ability for a seller to list multiple methods of contact against there profile when a user indicates they would like to contact a seller by clicking the contact seller option a buyer will be presented with a list of possible contact options. Next, to each contact option a user will be provided with an indicator as to whether they're away, available offline etc. Upon click of any of the options, a user will be taken to their chosen method of contact and user-seller will be alerted by the relevant platform on the device they're using to access it.

I would currently propose discord, skype and steemchat (if available) as possible options as all of these are popular within the steem community, these could be changed based on user needs.

Mockups / Examples

Note: I have blurred the images for each of the different chat methods as I beleive I'm not allowed to use them in this post. I left them in to illurate what may appear there.

Benefits

The main benefits this will produce for an end user is flexibility and convenience. By allowing sellers the ability to have multiple different ways for their customers to get in touch this will allow flexibility for the buyers to find out more. This will hopefully reduce abandonment rates by allowing for a quick and smooth transaction.

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Posted on Utopian.io - Rewarding Open Source Contributors

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