Advice for Attaining Success for Small Business Owners by Great and Successful Entrepreneurs.
As a small business owner, you should always look for ways to delight your customers, it should be something you think about and reflect on every day. Note that there is a difference between satisfying your customers and delighting your customers, when you have millions of delighted customers, be rest assured that you will not fail. ----Warren Buffet
Customers delight is surprising a customer by exceeding his or her expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth. Wikipedia
There is nothing that could be exchanged with hard work, the best time you could get in business is when you are just starting and you have to be the last person to get out during closing hours as well as the first person to get in the next morning, you will have to skip meals and even work throughout launch period in other to meet deadlines as you watch your business grow into a profit filled empire, during your start-up period, you have to learn to give it all that is required to succeed. The thing about the often mentioned luck is that, the more you are able to work hard, the luckier you get. ---- Michael .R. Bloomberg
Never get discouraged, sometimes the type of business you have in mind might not be what you are eventually able to visualize, more than you expect in business the failures will be much but the most relevant thing is to learn from the mistakes as quick as you can and move on ----Kerry Healey
Develop a strategy to stay close and connected to your customers and products, have these two things in mind all the time, set out specific strategies to move your business forward, regularly have the ability to brainstorm, be innovative and have the mind set to push your business to a different level. Never forget to have your business at heart, let it be your central focus everywhere you go. -----Lioyd C. Blankfein
Ensure to work hard in order to clarify your purpose, when you get people to join you in business, an important question that must be asked is the reason why they want to work in your company? You should only employ those whose passion and dream is similar to yours. ---- Jack Dorsey.
The journey of an entrepreneur could be described to be a similar one with a roller coaster ride, some days maybe pretty good, others may be pretty bad, other days may be awesome while others will just be really terrible, but through everything that may occur to your business, you have to keep your head straight, remain focused on your goal and target. ----Marc Morial
If you want your business/company to make a significant difference in the space of time, you need to have a clear set plan to present your business in a different way, you cannot have the same strategy as every other person and expect a different result at the end of the day. If you can provide a solution to people’s need, you will eventually gain enough power to keep people coming around your product. Micheal E. Porter
Thanks for reading, make sure you stay safe this period. I am @oluwatobiloba.
This is a great article and I like the quotation about delight. We have to not be complacent though as we can work hard to build customer trust but we can lose it so easily too.
I used to regularly order a delivery from a local fried chicken shop, before lockdown, and it was so delicious. I was delighted because the chicken always tasted amazing and eagerly awaited my order.
One day, I drove past the area where the chicken shop was located - I don't usually go that way so I had never actually seen it. It was disgusting and filthy. My whole image was shattered and I have never bought from them again.
So we can create a delicious experience but we can also lose it so quickly if we are not careful.
Hmmm, really great point you raised here. Thanks a lot for coming around
@oluwatobiloba advice from a successful people in a business is always a game changer , because they have experience of running the business far more better then us.
Absolutely! I love to hear from experienced people.
Your first statement here has a very good and strong message in it. As business owners, the primary aim should be to delight the customers and they will also bring in more customers. More so, they are the reason there's business in the first place.
Nice piece Tobi
Thank you Sam
Solid read. Resteemed and upvoted.
Solid read. Resteemed and upvoted.
These are surely healthy things every entrepreneur should have in mind as this will help them not to lose focus.
Yes they are helpful, thanks for coming around @ajewa
I like the point made by warren, I doubt if customers can ever be satisfied but they can definitely be delighted.
I learnt that while writing this post too, thanks for coming around.
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